Shipping & Delivery

At Salbatika, every order is handled with care. Below you’ll find details about processing, shipping, and delivery.

Processing Time

• Standard items: 3–5 business days.

• Custom work (e.g. ritual blends): 5–7 business days before dispatch.

• During launches/holidays, processing may be slightly extended.

Where we ship from

Orders are dispatched from the Canary Islands. Some printed items may ship separately from our print partner.

Estimated Delivery Times (after dispatch)

• European Union: 5–10 business days

• United Kingdom: 5–10 business days

• Europe (non-EU): 7–12 business days

Delivery times vary depending on the destination, local postal services, and customs clearance.

Shipping Rates & Free Shipping Thresholds

• European Union: €6.00 · Free on orders ≥ €60

• United Kingdom: €9.90 · Free ≥ €60

• Europe (non-EU) (e.g. Andorra, Monaco, San Marino, Vatican, etc.): €12.90 · Free ≥ €70

• If your country isn’t available at checkout, please contact us.

Tracking is included for all non-EU shipments.

Shipping Confirmation & Tracking

You’ll receive a dispatch confirmation email with tracking details once your parcel is on its way.

Packaging

Every parcel is wrapped with care using protective materials. Fragile/ liquid items may include extra safeguarding layers.

Combined Orders

Orders placed close in time may be combined into a single shipment when possible to reduce packaging and carbon footprint.

Customs, VAT & Import Fees

Orders shipped outside your local customs area may incur VAT, duties, or handling fees on arrival. These charges are not included in your order total and are the buyer’s responsibility. A phone number may be required for customs processing.

Lost or Damaged Packages

If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and outer packaging. Incorrect addresses, refused or unclaimed deliveries are the buyer’s responsibility; we’ll always do our best to help where possible.